Privacy Policy – Snap.lk

1. Information We Collect

When you interact with Snap.lk, we may collect the following types of information:

• Personal Information: Name, email address, billing address, delivery address, phone number, and payment details
• Account Information: Login credentials, order history, saved preferences
• Device & Technical Information: IP address, browser type, operating system, and cookies
• Usage Data: Pages visited, time spent, items viewed, and interactions with our website

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Deliver products and services to you
• Communicate with you about your purchases, promotions, and offers
• Improve website functionality, user experience, and security
• Prevent fraud, unauthorized access, and misuse of our platform
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Delivery partners, payment gateways, IT service providers, and customer support providers who assist in operating Snap.lk
• Legal & Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of business continuity

4. Data Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted, and sensitive data is transmitted securely.

5. Cookies & Tracking Technologies

Snap.lk uses cookies and similar tracking tools to enhance your browsing experience. You may choose to disable cookies in your browser, but some features of our website may not function properly without them.

6. Your Rights

As a user of Snap.lk, you have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request details on how your data is used and stored

Requests regarding your personal data can be made by contacting us at 0114 23 83 23.

7. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.